Privacy Policy

Last Updated: February 12, 2025
Effective Date: February 12, 2025

New Jersey Fire and Security Alarm Company values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information and your rights and choices regarding your information.

This policy applies to:

• Use of Our Services: Including all products, mobile applications, and websites referencing this Privacy Policy.
• Communication: Any communications with us via email, phone, text, or other means.

If you do not agree with this Privacy Policy, you should discontinue using our services.

1. Information We Collect

Personal Information

We may collect the following personal information directly from you or through automated means:

• Identifiers: Name, email address, phone number, postal address.
• Account Details: Login credentials, authentication information, and any third-party credentials used for our services (e.g., Google or Facebook).
• Payment Information: Billing and shipping addresses and payment details are processed securely via third-party platforms.
• Geolocation Data: If you consent, your device’s location data when accessing our services.
• Correspondence: Any content shared through customer support interactions or feedback forms.
• Product Usage: Data on how you interact with our products, including technical and performance information.

Automated Data Collection

We use cookies, web beacons, and similar technologies to collect:

• Device Information: IP address, browser type, and device identifiers.
• Usage Data: Pages visited, time spent, and actions taken.
• Location Data: Based on device settings.

You can manage cookie preferences through your browser settings. However, some features may not function properly without cookies.

2. How We Use Your Information

We use the information we collect for purposes including:

• Providing and improving our services.
• Authenticating your account and ensuring secure access.
• Processing payments and fulfilling orders.
• Personalizing your experience.
• Sending you service updates.
• Enhancing security and preventing fraud.
• Complying with legal obligations.

3. SMS Disclosure

New Jersey Fire and Security Alarm Company respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We use your data solely to send updates.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Message Frequency: Messages are recurring, and message frequency varies.
• Contact Us for Assistance: You can contact New Jersey Fire and Security Alarm Company at (732) 795-0611 or info@njfiresecurity.com for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to info@njfiresecurity.com or (732) 795-0611. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours, and no further messages will be sent.
• Help Option: You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. New Jersey Fire and Security Alarm Company will not sell, rent, or share the collected mobile numbers.

4. Information Sharing

We do not sell your personal information. However, we may share it with:

• Service Providers: For hosting, payment processing, email communications, or technical support.
• Legal Authorities: If required by law or to protect our rights.
• Corporate Transactions: In the event of a merger or sale of assets.

Third parties may only use your data to perform specific functions on our behalf, and confidentiality must be maintained.

5. Your Rights

You have the following rights concerning your personal information:

• Access and Correction: Review and update your data.
• Deletion: Request deletion of your data, subject to legal or contractual obligations.
• Opt-Out: Stop receiving marketing communications by following the instructions in our emails or SMS messages.
• Data Portability: Request a copy of your data in a portable format.

To exercise these rights, contact us at info@njfiresecurity.com.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and it is your responsibility to keep your account credentials confidential.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a more extended retention period is required by law.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will delete it.

9. International Users

Our services are intended for use in the United States. If you access our services from outside this region, your data may be transferred and processed in accordance with this policy and applicable laws.

10. Updates to This Privacy Policy

We may update this policy periodically. Changes will be effective when posted, and we will notify you of material updates through reasonable means.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: info@njfiresecurity.com
• Phone: (732) 795-0611
• Mail: 919 State Route 33, Suite 27, Freehold, NJ 07728